Dear Dina,
Thank you very much for posting your review!
How sorry to read that you did not receive a response to your question. This is obviously not the intention, if you have any questions in the future about other orders please send your question to wecare@tisento-milano.com.
But glad to read that you were able to find the information on our website.
Have a great day!
Kind regards,
Team TI SENTO - Milano