Dear Averil,
Thank you for taking the time to leave a review in English. We are sorry to hear that you are disappointed with your recent purchase of the TI SENTO Necklace 34005BL. We strive to provide high-quality products to our customers, and we apologize that the green version did not meet your expectations.
We take customer feedback seriously and will bring it to the attention of our design department for further review. As part of our customer-friendly approach, we offer a 30-day return policy. If you would like to return the necklace, please reach out to our customer service team for assistance.
We apologize for any inconvenience this may have caused and hope to have the opportunity to serve you better in the future.
Best regards,
TI SENTO