Free 30-day exchange policy*

FREE 30 –DAY EXCHANGE POLICY
For the perfect fit
For rings and bracelets available in multiple sizes, we offer a free 30-day exchange service. If your size is not quite right, you can easily exchange your jewellery for a different size.
EASY TO EXCHANGE
Quick and worry-free
Would you like to receive a different size? Simply register your jewellery via our returns portal and select exchange. Please note that the new item must have the same item code as the original piece.
FREE RINGSIZER
Measure your ring size at home
Not sure which ring size you need? Add a free ring sizer to your order and measure your size easily at home. That way, you can choose the perfect fit with even more confidence.
30-DAY RETURN PERIOD
Choose with confidence
Alongside our exchange service for rings and bracelets, we offer a 30-day return period on all jewellery. You can find more information in our FAQ.
Do you have any questions? Our Customer Care specialists will be happy to help via wecare@tisento-milano.com or +31 (0)88-1342888. We are available Monday to Thursday from 09:00 to 17:00 (CET) and Friday from 09:00 to 16:30 (CET).