TI SENTO - Milano Necklace 3951ZY

I ordered a necklace which came very speedily.However, the packaging of the item was a complete joke.Firstly, the huge box the tiny little necklace was packaged in was totally unnecessary.The actual item was placed inside a pouch which was then put into a little presentation box and then inside a huge box!!The necklace arrived in knots because it was placed into a pouch.This is not satisfactory given the cost involved in purchasing the item.It took me ages to remove the knots and I would have returned it for a refund but I had purchased it as a gift for my nieces 21st Birthday party and did not have time to shop elsewhere. I would be very reluctant to purchase from you online again.